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Privacy Policy

This Privacy Policy explains how Moraine Labs (“Moraine,” “we,” “our,” or “us”) collects, uses, discloses, and protects personal data when you visit our website or interact with our services.

Effective Date: August 17, 2025 · Print this page

By using or accessing our website or related online services (collectively, the “Services”), you agree to the practices described here. If you do not agree, you may choose not to use the Services. Your use of the Services is also subject to our Terms of Use.

This Policy does not apply to third-party sites or services we do not control, nor to content you access via external links.

Table of contents

What this Privacy Policy covers

We describe how we treat personal data collected when you visit our website, contact us, subscribe to updates, request a demo, or otherwise interact with us. “Personal data” means information that identifies or relates to an identifiable individual and includes what applicable laws call “personal information” or similar terms.

Categories of personal data we collect (past 12 months)

  • Profile/Contact Data: name, email address, phone number; identifiers such as account credentials if you create an account.
  • Device & Network Data: IP address, device type, operating system, browser, settings, and similar technical identifiers.
  • Usage & Analytics Data: pages viewed, features used, referring/exit pages, timestamps, and general interaction events.
  • Communications: contents of messages you send to us (e.g., demo requests, emails, support inquiries).
  • Support & Feedback: survey responses, trouble tickets, product feedback.
  • Approximate Location: if enabled by your browser or derived from IP address.
  • Job Applicant Data: résumé/CV details and related information if you apply for a role.
  • De-identified/Aggregated Data: data that cannot reasonably identify you (used for analytics and improvement).

We do not intentionally collect sensitive personal data via the public website. Please do not submit sensitive information through public forms.

Categories of sources

  • You directly: when you fill out forms, request demos, email us, or send feedback.
  • Automated means: cookies and similar technologies record usage/analytics data as you browse.
  • Service providers & partners: analytics, hosting, communications, and (where applicable) business partners involved in delivering requested services.

How we use personal data

  • Provide, customize, and improve the Services.
  • Fulfill demo requests and respond to inquiries.
  • Operate, maintain, and secure our systems; prevent fraud and abuse.
  • Conduct internal research, testing, and product development.
  • Personalize content and communications based on preferences.
  • Send administrative messages and updates consistent with your settings.
  • Comply with law, respond to legal process, and enforce our Terms.
  • Support business transactions (e.g., diligence for a merger or acquisition).
  • Create de-identified or aggregated insights to improve our offerings.

We will not use personal data for materially different, unrelated, or incompatible purposes without providing notice.

How we share personal data

  • Service providers: hosting, analytics, customer support, security, and communications providers acting on our behalf under contract.
  • Business partners: when needed to deliver joint offerings or services you request through a partner relationship.
  • Parties you authorize: third parties you connect or request we share with.
  • Legal & safety: to comply with law, protect rights, safety, and the integrity of the Services.
  • Business transfers: in connection with a merger, acquisition, financing, reorganization, or sale of assets.
  • Aggregated/de-identified data: may be used and shared for lawful business purposes in a way that does not identify individuals.

We do not sell personal information, and we do not share personal information for cross-context behavioral advertising.

Cookies & similar technologies; your choices

We use cookies and similar technologies (e.g., pixels, web beacons, and local storage) to recognize your browser, understand usage patterns, and operate/improve the Services. You can control cookies through your browser settings (e.g., blocking, deleting, or prompting before storage). Disabling certain cookies may affect site functionality.

  • Essential cookies: required to deliver core features; disabling may break parts of the site.
  • Analytics cookies: help us understand how the Services are used.

At this time, our Services do not respond to “Do Not Track” signals.

Data security & retention

We implement appropriate technical and organizational safeguards, including encryption in transit, encryption at rest where supported, access controls, and monitoring. No method of transmission or storage is completely secure; we cannot guarantee absolute security.

We retain personal data for as long as needed to provide the Services and for other legitimate purposes (e.g., complying with law, resolving disputes, maintaining security), after which we delete or de-identify data in accordance with our policies and applicable requirements.

Changes to this Policy

We may update this Privacy Policy from time to time to reflect changes to our practices or legal requirements. If we make material changes, we will take reasonable steps to notify you (e.g., posting an updated Policy and updating the effective date). Your continued use of the Services after updates means you acknowledge the revised Policy.

Contact us

If you have questions or requests regarding this Privacy Policy or our data practices, contact us at:

If you require this Policy in an alternative format due to a disability, please email us and we will provide reasonable assistance.